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Terms & Policies

Privacy Policy

Information collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

OCD Strings LLC will never sell your data to third parties.

Data storage and use

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  
All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

By providing your phone number, you agree to receive phone calls and/or text messages from OCD Strings.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. They are used to provide a great experience for your visitors and customers, to identify your registered members (users who registered to your site), to monitor and analyze the performance, operation and effectiveness of Wix's platform and to ensure our platform is secure and safe to use. Cookies are used on this site for:

  • Site login

  • Google Analytics

  • Wix system monitoring


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

Order Change Policy

We strive to get string orders fulfilled as quickly as possible. If there are any changes you need to make to your order after submission, please reach out as soon as possible. If the order has not yet been started, changes can still be made. However if the string has been started, changes may incur additional costs. In some cases a new order may need to be submitted.

Order Cancellation Policy

When orders are submitted they are reviewed and processed as quickly as possible. If an order is missing any critical details, we will reach out via email to request the necessary missing information. If we are unable to get that missing information after 30 days, the order will be cancelled and refunded minus a processing fee.

Return Policy

We want you to be happy with your new string and we make every effort to make your string perfect. Each string is make for a particular archer to the desired specifications for optimal performance. As such they cannot be returned. If you do experience an issue with your string, please reach out and we will help troubleshoot any issues. If we have made a mistake we will make it right.

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